1. Introduction
IKKO Art Gallery LLP (“IKKO”, “we”, “us”, or “our”) respects your privacy and is committed to protecting the personal information that you share with us.
This Privacy Policy explains how we collect, use, store, protect, and disclose personal information when you visit or interact with our website, contact us, submit an enquiry, or otherwise use services made available through our digital platforms.
By using the website, you acknowledge that you have read and understood this Privacy Policy.
This policy is intended to be read together with our Terms & Conditions and other applicable policies displayed on the website.
2. About IKKO
IKKO Art Gallery LLP is an art and cultural space based in Mumbai, India.
Our website provides information about IKKO, its artistic vision, gallery space, artists and collaborators, publications/journal content, and ways to contact or engage with us.
3. Information We May Collect
Depending on how you interact with our website, we may collect the following categories of information:
3.1 Information You Provide Directly
This may include:
- Full name
- Email address
- Mobile or telephone number
- Company or organisation name, where voluntarily provided
- Enquiry or message details
- Information provided when communicating with us
- Any other information you voluntarily submit through a form or communication channel
3.2 Technical Information
When you visit our website, certain technical information may be collected automatically, including:
- IP address
- Browser type and version
- Device type
- Operating system
- Approximate location derived from technical information
- Pages visited
- Date and time of visits
- Referring website or source
- Website interaction and usage information
3.3 Cookies and Similar Technologies
We may use cookies and similar technologies to:
- Keep the website functioning correctly
- Understand website traffic and usage
- Improve website performance
- Remember preferences
- Measure the effectiveness of our digital presence
Where required by applicable law, we will provide appropriate notice and/or obtain consent before using non-essential cookies or similar technologies.
4. How We Use Personal Information
We may use personal information for purposes including:
- Responding to enquiries and requests
- Communicating with you about your enquiry
- Providing information about IKKO and its services
- Maintaining and improving the website
- Understanding website usage and improving user experience
- Managing website security and preventing misuse
- Detecting and addressing fraud, abuse, or security incidents
- Maintaining business and administrative records
- Complying with applicable legal and regulatory obligations
- Establishing, exercising, or defending legal claims where necessary
- Any other purpose that is disclosed to you at the time of collection or otherwise permitted by applicable law
We will seek to process personal information only for lawful and relevant purposes and will avoid collecting information that is unnecessary for those purposes.
5. Legal Basis and Consent
Where consent is required under applicable law, we will request consent in a clear and understandable manner.
Where processing is based on consent, you may withdraw your consent, subject to applicable legal requirements and any consequences that may necessarily follow from such withdrawal.
Withdrawal of consent will not affect the lawfulness of processing carried out before the withdrawal.
Where processing is necessary for compliance with law, performance of a requested service, security, or another lawful basis recognised under applicable law, we may process the relevant information without relying solely on consent.
7. Payments
Where the website provides access to payment functionality, payments may be processed through a third-party payment gateway.
IKKO does not intend to store complete payment-card details such as full card numbers, CVV numbers, or other payment credentials on its own website servers.
Payment information may be collected and processed directly by the relevant payment service provider in accordance with its own privacy policy, security standards, and applicable law.
For payments processed through Razorpay, users should also review Razorpay's applicable privacy notices and policies.
8. Data Security
We take reasonable technical and organisational measures to protect personal information against unauthorised access, disclosure, alteration, misuse, loss, or destruction.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
If we become aware of a personal-data security incident that requires notification under applicable law, we will take the steps required by applicable law.
9. Data Retention
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, to provide requested services, maintain business records, resolve disputes, enforce agreements, comply with legal obligations, or protect our legitimate interests.
The retention period may vary depending on the type of information and the purpose for which it is processed.
When personal information is no longer required, we will take reasonable steps to delete, anonymise, or securely dispose of it, subject to applicable legal or regulatory retention requirements.
10. Your Rights
Subject to applicable law, you may have rights relating to your personal information, which may include:
- Requesting information about the personal data we process about you
- Requesting correction of inaccurate or incomplete personal information
- Requesting deletion of personal information where legally applicable
- Withdrawing consent where processing is based on consent
- Requesting information about how your personal data is processed
- Raising a complaint or grievance regarding the processing of your personal information
To exercise an applicable right, please contact us using the details provided in the Contact Us section below.
We may need to verify your identity before processing certain requests.
11. Children's Privacy
Our website is not intentionally directed at children.
We do not knowingly seek to collect personal information from children except where such collection is permitted and supported by the consent or authorisation required under applicable law.
If you believe that a child has provided personal information to us inappropriately, please contact us so that we can take appropriate action.
12. Third-Party Websites and Services
Our website may contain links to third-party websites, social media platforms, mapping services, payment providers, or other external services.
This Privacy Policy does not apply to the privacy practices of those third parties.
We encourage you to review the privacy policies of third-party services before providing them with personal information.
14. International Data Transfers
Some third-party technology, hosting, analytics, communication, or payment service providers may process information from locations outside India.
Where personal information is transferred or processed outside India, IKKO will take steps required by applicable law and applicable contractual or security requirements.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our website, services, technology, business practices, or applicable legal requirements.
The updated version will be published on this page with a revised Last Updated date.
Where required by applicable law, we will provide additional notice for material changes.
16. Contact Us and Privacy Grievances
If you have a question, request, concern, or grievance regarding this Privacy Policy or the processing of your personal information, you may contact us at:
IKKO Art Gallery LLP
Email: info@ikkoart.in
Phone: +91 9136912871
302, Satya House,Sriram Tekdi Road, Sindhu Nagar,
Sewri, Mumbai, Maharashtra 400015, India
When contacting us about a privacy request, please provide enough information for us to understand and respond to your request. Please do not send passwords, payment-card details, or other unnecessary sensitive information by email.
17. Governing Law
This Privacy Policy shall be governed by and interpreted in accordance with the applicable laws of India.
Any disputes relating to this Privacy Policy shall be subject to the jurisdiction of the competent courts having jurisdiction over Mumbai, Maharashtra, India, subject to applicable law.